Theme D - Providing Key Services
What this means:
- Our investment in our building and services means that we have first class venues and services.
- Across the board our services are accessible to and used by our diverse membership.
- Our services are what our members want.
- Our services operate in such a way that makes using them easy for our members.
- Members don’t have to come in to the LUU building to use our services.
To make this happen we will:
D 1. Create a building that reflects the vibrancy of our activities
Lead Staff member – Helen Farrands Resources Director
Involved departments – Facilities
By July 2009
- The draft master plan will have been tested out against our vision, mission and values.
- The draft master plan for the development of the building will have been presented to the Board.
- The agreed master plan will have been costed .
- We will have devised a programme to deliver the master plan.
As a result of this:
- There will be a costed, programmed plan in place.
By July 2010
- We will have progressed in line with the master plan.
As a result of this:
- The footfall into the Union building is maintained.
D2. Ensure that services are relevant to the wider and diverse membership
Lead Staff member- Lesley Dixon, Chief Executive
Involved departments – All departments
By July 2009
- We will have used the accessibility audit to draw up a costed plan to improve the building; this will be linked in to the building master plan .
- Departments will have implemented their diversity actions.
- We will have worked on the Investors in Diversity action plan.
- We will have investigated the concept of diversity champions.
- We will work with our staff to increase their awareness
As a result of this:
Research will show that the Union has a positive contribution on lives of diverse members:- International - 85%
- All Postgraduates - 85%
- Part-time - 75%
- Mature - 80%
- Disabled - 90%
- UK Minority Ethnic - 90%
- Students with Children - 65%
- Living at home - 80%
- Monthly paid staff: 5% disabled; 8% ethnic minority; 50% (+/-5%) managers women; 2 managers to be BME
- Weekly paid staff: 18% BME; 5% students with disabilities; 12% international and EU
We will achieve Investors in Diversity
We will see a genuine shift in staff attitudes towards diversity:- 95% of staff agreeing that LUU demonstrates a commitment to diversity
- 90% of staff correctly identifying diversity as one of LUU’s values
- 40% of staff will have changed something about the way in they work as a result of our work on diversity
By July 2010
- We will have done a piece of work to promote the positive business case for diversity.
- We will have investigated becoming a leading organization within the Investors in Diversity Standard as well as the world of Students’ Unions.
As a result of this:
Research will show that the Union has a positive contribution on lives of diverse members- International - 90%
- All Postgraduates - 85%
- Part-time - 77%
- Mature - 85%
- Disabled - 90%
- UK Minority Ethnic - 90%
- Students with Children - 70%
- Living at home - 85%
We will maintain our staff diversity targets
We will see a genuine shift in staff attitudes towards diversity:- At least 95% of staff agreeing that LUU demonstrates a commitment to diversity
- At least 90% of staff correctly identifying diversity as one of LUU’s values
- 50% of staff will have changed something about the way in which they work
